Privacy Policy

1Introduction

Welcome to WebJugaad ("we," "our," or "us"), founded and managed by Kapil Kumar. We operate the website webjugaad.com and provide digital development services including custom websites, web applications, and custom business software for clients in Dhanaura, Gajraula, Amroha, Chandpur, and nationwide.

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you access our site, hire our development services, or contact us via WhatsApp, phone, or email.

2Information We Collect

We may collect information you provide directly to us in the following ways:

• Contact Information: Your name, business name, phone/WhatsApp number, email address, and city/locality when you reach out for inquiries, project quotes, or support.
• Project Requirements & Content: Text, images, product lists, pricing details, logo assets, or business logic you share with us to build your website or custom web software.
• Log & Analytics Data: Technical details such as your browser type, device type, IP address, operating system, and pages visited on our site to improve site performance and user experience.
• Direct Communications: Message transcripts and consultation notes exchanged via WhatsApp, phone calls, or email regarding scope, timelines, and technical requirements.

3How We Use Your Information

We use the information we collect for authentic business purposes, including:

• Delivering, configuring, and maintaining your website, web applications, or custom software solutions.
• Responding directly to your inquiries, consultation requests, and customer support queries.
• Setting up custom features such as WhatsApp order catalogs, booking systems, or contact forms.
• Sending invoices, project milestone updates, and technical notifications.
• Optimizing our website speed, security, search engine visibility, and user satisfaction.
• Complying with legal obligations and protecting the security and integrity of our digital infrastructure.

4Third-Party Services & Integrations

In delivering modern web solutions, we may integrate reputable third-party infrastructure and APIs with your consent, which may include:

• Cloud Hosting & CDNs: High-speed hosting platforms (such as Vercel, Netlify, Cloudflare, AWS) to ensure fast and secure global availability.
• WhatsApp & Messaging APIs: WhatsApp Business API / direct link protocols for customer inquiries and catalog lead generation.
• Domain & DNS Registrars: Managing custom domains as agreed upon for client deployments.
• Analytics: Privacy-focused web analytics to measure website performance.

These providers process data according to their own privacy practices and strict security standards.

5Data Security & Protection

We implement standard administrative, technical, and physical security measures to safeguard your information and application assets against unauthorized access, loss, or misuse. All website transmissions are encrypted via SSL/HTTPS protocols.

While no electronic transmission over the Internet is 100% secure, we follow engineering best practices to maintain the highest levels of safety and confidentiality for all client projects.

6Cookies & Local Storage

Our website may use standard cookies or browser storage mechanisms strictly to enable smooth navigation, remember layout preferences, and gather anonymous visitor statistics. You can configure your browser to refuse all cookies if you prefer.

7Your Rights & Choices

You have the right to:

• Access, review, or request a copy of any personal information we hold about you.
• Request corrections or updates to inaccurate details.
• Request deletion of your contact records or project drafts, subject to any legal or contractual record-keeping obligations.
• Opt-out of any promotional or follow-up communications at any time.

8Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. When updates occur, the "Last updated" date at the top of this page will be revised.